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    PayPal FAQ

    Through PayPal, you can pay with credit card, debit card, or connected bank account. Once your order is submitted, you will be redirected to PayPal's page where you can make the payment.

    1) Login to your PayPal account or use Credit Card Express.
    2) Enter your Card Details the order will be shipped to your PayPal address. and click Submit.
    3) Your Payment will be processed and a receipt will be sent to your email inbox.
    NOTE: Your order will be shipped to your PayPal address. Ensure you have selected or entered the correct delivery address.

    The common PayPal questions and answers are here, we recommend you check the PayPal hosted help pages for further information or send us an email, well be happy to assist you.
    How do I exercise my right to PayPal Buyer Protection?
    If you don't receive your item or the item is significantly different from its description from our page you are covered by PayPal Buyer Protection . This covers up to the full purchase price plus original shipping charges. We recommend you contact our customer service in the first instance and only use this after talking to us.

    An item is covered by PayPal Buyer Protection if:
    - You purchase the item on Toya.
    - You use PayPal to pay for the item.
    - You correspond with the us the situation by using the email cs@toyatoys.com .
    - You file only one claim per PayPal payment.
    - You open the case no later than 180 calendar days from the date of your PayPal payment and – if you need to – escalate it to a claim no more than 20 calendar days after you open your case.
    - You meet the PayPal Buyer Protection requirements outlined in Section 13 of the PayPal User Agreement.
    How do I contact PayPal Customer Service?
    PayPal encourage email contact however if you would like to speak with someone form PayPal contact details are below.
    You can contact PayPal customer service at the toll-free contact numbers below:
    Toll Free for Business/Premier, USA & Canada: 1-888-221-1161 / 1-888-204-4481
    Personal Accounts: 1-402-935-2050
    PayPal UK: 0870 7307 191
    They are open between the following hours:
    -4:00 AM PDT to 10:00 PM PDT Monday through Friday
    -6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday
    How Can I Pay If PayPal isn’t available in my country?
    If PayPal is not available in your country you can still pay us via credit card (this service will be available soon).